To see the NeoOffice download progress, click on your user name in bottom right corner (Mojave) or the Purchased icon (pre-Mojave) in the App Store application. NeoOffice is a very large download so Apple's App Store application will show the Installing button for at least a few minutes and, if you have a slow internet connection, 15 minutes or longer. If you see the Installing button in Apple's App Store application for more than a few minutes, this usually means that the App Store application is still downloading NeoOffice from Apple's servers. The Mac App Store has not finished installing NeoOffice after several minutes Wait for NeoOffice to finish downloading before you try to launch NeoOffice.In the App Store application, click on your user name in bottom right corner (Mojave) or the Purchased icon (pre-Mojave), and press the download icon (Mojave) or the Install button (pre-Mojave) next to NeoOffice.Launch Apple's App Store application, select the Store > Sign In menu item, and login using your Apple iTunes account.Reboot your machine (note: this step is very important because if you do not reboot, the steps below may not work).Move NeoOffice to the Trash and empty the Trash.These steps will force Apple's App Store application to redownload NeoOffice: If NeoOffice does not launch or NeoOffice Viewer launches, we recommend that you try the following steps. NeoOffice does not launch or NeoOffice Viewer launches Although our Mac App Store version costs more than our Professional Edition or Classic Edition versions, you only need to purchase the Mac App Store version once and then all upgrades to future Mac App Store versions will be free. Silicon Mac users: Run NeoOffice natively on both Silicon and Intel Macs by installing NeoOffice 2022 Downloading NeoOffice from the Mac App StoreĪ version of NeoOffice is in Apple's Mac App Store which you can download from here.

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